Cleaning: A Philosophy
Cleaning is the core competency of our organization. We instill best practices into our cleaning processes and procedures and ensure these values are passed onto our employees. Our cleaning vision is to provide the best cleaning techniques, products and processes to ensure a superior clean.
We are continually looking for new and improved cleaning techniques and products. Whenever we discover a new product, we field test it to make sure it is compatible with our needs, fulfills our employees’ requirements and provides a quantitative advantage for change. Upon introducing a new cleaning product, procedure or piece of equipment, our vendors assist us in training the staff both on site and in our training facility. Evaluating new trends and best practices ensures that Servpro is able to provide our clients with the most comprehensive, efficient and cost effective cleaning program.
How we maintain above industry level standards of cleaning:
- Thorough employee recruitment, training and retention
- Use industry preferred cleaning chemicals and products
- Implement industry leading equipment into business practices
- Stringent maintenance and equipment
- Frequent program review and quality assurance audits
- Continual learning and education of all staff members
Environmental Cleaning Program: ServEco
ServEco was launched this year as an all encompassing environmental program designed to foster environmental stewardship and integrate sustainability into our business practices. We have undergone a detailed internal audit to determine the best areas to focus our efforts. This standard guides our business not only in our front end operations, but also within our warehouses and office buildings. We will Act Pure, we will Act Clean and we will Act Together.